terms & privacy
welcome to rdy basics! the below outlines our terms of service, terms and conditions, and privacy policies
Terms of Service
OVERVIEW
This website is operated by RDY LLC. Throughout the site, the terms “we”, “us”
and “our” refer to RDY LLC. RDY LLC offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Term of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction
(including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole
discretion, limit or cancel quantities purchased per person, per household or
per order. These restrictions may include orders placed by or under the same
customer account, the same credit card, and/or orders that use the same billing
and/or shipping address. In the event that we make a change to or cancel an
order, we may attempt to notify you by contacting the e‑mail and/or billing
address/phone number provided at the time the order was made. We reserve the
right to limit or prohibit orders that, in our sole judgment, appear to be
placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account
information for all purchases made at our store. You agree to promptly update
your account and other information, including your email address and credit
card numbers and expiration dates, so that we can complete your transactions
and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither
monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as
available” without any warranties, representations or conditions of any kind
and without any endorsement. We shall have no liability whatsoever arising from
or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your
own risk and discretion and you should ensure that you are familiar with and
approve of the terms on which tools are provided by the relevant third-party
provider(s).
We may also, in the future, offer new services and/or features through the
website (including, the release of new tools and resources). Such new features
and/or services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include
materials from third-parties.
Third-party links on this site may direct you to third-party websites that are
not affiliated with us. We are not responsible for examining or evaluating the
content or accuracy and we do not warrant and will not have any liability or
responsibility for any third-party materials or websites, or for any other
materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of
goods, services, resources, content, or any other transactions made in
connection with any third-party websites. Please review carefully the
third-party's policies and practices and make sure you understand them before
you engage in any transaction. Complaints, claims, concerns, or questions
regarding third-party products should be directed to the third-party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest
entries) or without a request from us you send creative ideas, suggestions,
proposals, plans, or other materials, whether online, by email, by postal mail,
or otherwise (collectively, 'comments'), you agree that we may, at any time,
without restriction, edit, copy, publish, distribute, translate and otherwise
use in any medium any comments that you forward to us. We are and shall be
under no obligation (1) to maintain any comments in confidence; (2) to pay
compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we
determine in our sole discretion are unlawful, offensive, threatening,
libelous, defamatory, pornographic, obscene or otherwise objectionable or
violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party,
including copyright, trademark, privacy, personality or other personal or
proprietary right. You further agree that your comments will not contain
libelous or otherwise unlawful, abusive or obscene material, or contain any
computer virus or other malware that could in any way affect the operation of
the Service or any related website. You may not use a false e‑mail address,
pretend to be someone other than yourself, or otherwise mislead us or
third-parties as to the origin of any comments. You are solely responsible for
any comments you make and their accuracy. We take no responsibility and assume
no liability for any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our
Privacy Policy. To view our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that
contains typographical errors, inaccuracies or omissions that may relate to
product descriptions, pricing, promotions, offers, product shipping charges,
transit times and availability. We reserve the right to correct any errors,
inaccuracies or omissions, and to change or update information or cancel orders
if any information in the Service or on any related website is inaccurate at
any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the
Service or on any related website, including without limitation, pricing
information, except as required by law. No specified update or refresh date
applied in the Service or on any related website, should be taken to indicate
that all information in the Service or on any related website has been modified
or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are
prohibited from using the site or its content: (a) for any unlawful purpose;
(b) to solicit others to perform or participate in any unlawful acts; (c) to
violate any international, federal, provincial or state regulations, rules,
laws, or local ordinances; (d) to infringe upon or violate our intellectual
property rights or the intellectual property rights of others; (e) to harass,
abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
based on gender, sexual orientation, religion, ethnicity, race, age, national
origin, or disability; (f) to submit false or misleading information; (g) to
upload or transmit viruses or any other type of malicious code that will or may
be used in any way that will affect the functionality or operation of the
Service or of any related website, other websites, or the Internet; (h) to
collect or track the personal information of others; (i) to spam, phish, pharm,
pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or
(k) to interfere with or circumvent the security features of the Service or any
related website, other websites, or the Internet. We reserve the right to
terminate your use of the Service or any related website for violating any of
the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be
uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the
service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite
periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at
your sole risk. The service and all products and services delivered to you
through the service are (except as expressly stated by us) provided 'as is' and
'as available' for your use, without any representation, warranties or
conditions of any kind, either express or implied, including all implied warranties
or conditions of merchantability, merchantable quality, fitness for a
particular purpose, durability, title, and non-infringement.
In no case shall RDY LLC, our directors, officers, employees, affiliates,
agents, contractors, interns, suppliers, service providers or licensors be
liable for any injury, loss, claim, or any direct, indirect, incidental,
punitive, special, or consequential damages of any kind, including, without
limitation lost profits, lost revenue, lost savings, loss of data, replacement
costs, or any similar damages, whether based in contract, tort (including
negligence), strict liability or otherwise, arising from your use of any of the
service or any products procured using the service, or for any other claim
related in any way to your use of the service or any product, including, but
not limited to, any errors or omissions in any content, or any loss or damage
of any kind incurred as a result of the use of the service or any content (or
product) posted, transmitted, or otherwise made available via the service, even
if advised of their possibility. Because some states or jurisdictions do not
allow the exclusion or the limitation of liability for consequential or
incidental damages, in such states or jurisdictions, our liability shall be
limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless RDY LLC and our parent,
subsidiaries, affiliates, partners, officers, directors, agents, contractors,
licensors, service providers, subcontractors, suppliers, interns and employees,
harmless from any claim or demand, including reasonable attorneys’ fees, made by
any third-party due to or arising out of your breach of these Terms of Service
or the documents they incorporate by reference, or your violation of any law or
the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be
unlawful, void or unenforceable, such provision shall nonetheless be
enforceable to the fullest extent permitted by applicable law, and the
unenforceable portion shall be deemed to be severed from these Terms of
Service, such determination shall not affect the validity and enforceability of
any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the
termination date shall survive the termination of this agreement for all
purposes.
These Terms of Service are effective unless and until terminated by either you
or us. You may terminate these Terms of Service at any time by notifying us
that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply
with any term or provision of these Terms of Service, we also may terminate
this agreement at any time without notice and you will remain liable for all
amounts due up to and including the date of termination; and/or accordingly may
deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms
of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this
site or in respect to The Service constitutes the entire agreement and
understanding between you and us and govern your use of the Service,
superseding any prior or contemporaneous agreements, communications and
proposals, whether oral or written, between you and us (including, but not
limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be
construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you
Services shall be governed by and construed in accordance with the laws of
United States.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at
this page.
We reserve the right, at our sole discretion, to update, change or replace any
part of these Terms of Service by posting updates and changes to our website.
It is your responsibility to check our website periodically for changes. Your
continued use of or access to our website or the Service following the posting
of any changes to these Terms of Service constitutes acceptance of those
changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at yourfriends@rdybasics.com
SECTION 21 - TEXT MESSAGE
MARKETING
By consenting to rdy basics’ SMS
marketing in the checkout and initializing a purchase or subscribing via our
subscription tools, you agree to receive recurring text notifications (for your
order, including abandoned checkout reminders), text marketing offers, and
transactional texts, including requests for reviews from us, even if your
mobile number is registered on any state or federal do-not-call list. Message
frequency varies. Consent is not a condition of purchase.
If you wish to unsubscribe from
receiving text marketing messages and notifications, reply with STOP to any
mobile message sent from us or use the unsubscribe link we provided you within
any of our messages. You understand and agree that alternative methods of
opting out, such as using alternative words or requests, will not be considered
a reasonable means of opting out. We do not charge for the service, but you are
responsible for all charges and fees associated with text messaging imposed by
your wireless provider. Message and data rates may apply.
For any questions, please text
HELP to the number you received the messages from. You can also contact us
at https://rdybasics.com/pages/contact
for more information.
We have the right to modify any
telephone number or short code we use to operate the service at any time. You
will be notified on such occasions. You agree that any messages you send to a
telephone number or short code we have changed, including any STOP or HELP
requests, may not be received, and we will not be liable for honoring requests
made in such messages.
To the extent permitted by applicable
law, you agree that we will not be liable for failed, delayed, or misdirected
delivery of any information sent through the service, any errors in such
information, and/or any action you may or may not take in reliance on the
information or Service.
Your right to privacy is important to us. You can see our
Privacy Policy below to determine how we collect and use your personal
information.
Terms and Conditions
TERMS AND CONDITIONS OF SALE
Last Updated: March 26, 2024
Welcome to rdy basics!
These Terms and Conditions of Sale (the "Agreement") apply to any
order you place through www.rdybasics.com and its subdomains (an
"Order" and the "Website", respectively). (Note that use of
the Website is governed by the Website Terms of Use available on this page. You
must read this Agreement carefully, and by placing an Order, you confirm that
you have read, understood, and agree to be bound by:
(A) these terms and conditions in their entirety; and
(B) any supplemental terms or policies in this Agreement which are stated to be
incorporated into this Agreement.
IF YOU DO NOT AGREE WITH ANY OF THE TERMS AND CONDITIONS OF THIS AGREEMENT, YOU
MAY NOT PLACE AN ORDER.
This Agreement is a binding agreement between you and RDY LLC, a Delaware
corporation, with principal offices located at 1550 Mission Street, Unit 431, San
Francisco, CA 94103 ("rdy basics", "we", "us",
and "our"). However:
(a) as may be indicated in the checkout page, your Order may be with a RDY LLC
Affiliate (defined below) or an RDY LLC fulfillment partner, and in such cases
the RDY LLC Affiliate or fulfillment partner may be the “merchant of record”
and/or “seller of record”; accordingly, references in this Agreement to RDY LLC
may in fact refer to such RDY LLC Affiliate or fulfillment partner; and
(b) at RDY LLC's sole discretion, any RDY LLC obligation may be performed (in
whole or in part), and any RDY LLC right or remedy may be exercised (in whole
or in part), by an RDY LLC Affiliate.
RDY LLC reserves the right to modify this Agreement at any time by posting the
modified Agreement at www.rdybasics.com/pages/terms-privacy. Such modifications
will be effective ten (10) days after such posting (unless we specify a later
effective date). In such cases, we will also update the “Version” and “Last
Updated” details set forth at the beginning of this Agreement. Because you will
need to agree to these terms and conditions each time you place an Order,
please check the above webpage regularly for any modifications.
For customer support, please contact: yourfriends@rdybasics.com.
ARBITRATION NOTICE: THIS AGREEMENT CONTAINS A MANDATORY ARBITRATION AGREEMENT –
SEE SECTION 11 (MANDATORY ARBITRATION) AND ITS RELATED SCHEDULE A. PLEASE
READ THAT SCHEDULE CAREFULLY, SINCE IT MAY REQUIRE YOU AND RDY LLC TO ARBITRATE
CERTAIN DISPUTES AND LIMIT THE MANNER IN WHICH BOTH PARTIES CAN SEEK RELIEF.
THERE IS, HOWEVER, AN OPTION TO OPT-OUT.
1. DEFINITIONS AND INTERPRETATION
This Agreement contains a range of capitalized terms, some of which are defined
in this Section and some of which are defined elsewhere. The Section headings
in this Agreement are for convenience of reading only and may not to be used or
relied upon for interpretive purposes.
"RDY LLC Affiliate" means, with respect to RDY LLC, any organization
or entity controlling, controlled by, or under common control with, RDY LLC,
where "control" means the possession, directly or indirectly, of the
power to direct or cause the direction of the management and policies of such
person, organization or entity, whether through the ownership of voting
securities, by contract, or otherwise.
"Content" means any text, data, information, images, graphics,
sounds, videos, audio clips, links, or similar materials.
"Intellectual Property" means any and all inventions, discoveries,
improvements, works of authorship, technical information, data, technology,
know-how, show-how, designs, drawings, utility models, topography and
semiconductor mask works, specifications, formulas, methods, techniques,
processes, databases, computer software and programs (including object code,
source code, APIs, and non-literal aspects), algorithms, architecture, records,
documentation, and other similar intellectual property, in any form and
embodied in any media.
"Intellectual Property Rights" means any and all rights, titles, and
interests in and to Intellectual Property (under any jurisdiction or treaty,
whether protectable or not, and whether registered or unregistered) and
includes without limitation patents, copyright and similar authorship rights,
personal rights (such as Moral Rights, rights of privacy, and publicity
rights), architectural, building and location (and similar geography-based)
rights, mask work rights, trade secret and similar confidentiality rights,
design rights, industrial property rights, trademark, trade name, trade dress
and similar branding rights, as well as: (a) all applications, registrations,
renewals, extensions, continuations, continuations-in-part, divisions or
reissues of the foregoing rights; and (b) all goodwill associated with the
foregoing rights.
"Law" means any federal, state, foreign, regional or local statute,
regulation, ordinance, or rule, in any jurisdiction.
"Moral Rights" means any rights of paternity or integrity, or any
right to claim authorship of a work, to object to any distortion, mutilation or
other modification of, or other derogatory action in relation to, any work,
whether or not such would be prejudicial to the honor or reputation of the
creator of the work, and any similar right, existing under judicial or
statutory Law of any jurisdiction, or under any treaty.
"Payment Agent" means RDY LLC or a payment agent designated by us.
"Privacy Policy" means RDY LLC’s privacy policy currently available at www.rdybasics.com/pages/terms-privacy.
"Product" means a product listed for sale on the Website, as well as
any accompanying user manuals or documentation.
2. ORDERS
Your Order is hereby incorporated into, and made a part of, this Agreement by
reference.
Your Order is only an offer, and is subject to our acceptance of it
("Acceptance"). Acceptance only occurs at such time that we have done
both of the following:
(a) provided you with an Order confirmation number; and
(b) received full payment (as confirmed by us or our payment service provider)
of the purchase price of your Order through settlement of funds via your
provided credit card or other payment method.
We may, without liability, reject your Order at any time and for any reason prior to Acceptance (for example, if we are unable to process or fulfill the
Order due to unavailability of the Product), and in such cases we will cancel
your payment, or, if your payment has already been received we will issue you a
refund or credit for the paid amount. FOLLOWING ACCEPTANCE, AN ORDER IS FINAL,
NON-CANCELABLE AND NON-REFUNDABLE, EXCEPT AS SPECIFIED IN THE RETURN POLICY
AVAILABLE at our FAQ page (the "Return Policy"), which is hereby
incorporated into, and made a part of, this Agreement by reference. Please
note, however, that the Return Policy does not (and is not intended to) reduce
or abridge your legal rights.
Prior to Acceptance, an automatic e-mail acknowledgement of your Order may be
generated (but such acknowledgement does not constitute Acceptance or
confirmation of your Order.
3. PRODUCT LISTINGS
We attempt to be as accurate as possible and have made significant efforts to
accurately display the colors of our Products that appear. However, we do not
guarantee that Product descriptions, sizes, colors, styles or other
Product-related Content is accurate, complete, reliable, current, or
error-free.
4. PRICING AND PAYMENT
First, a quick reminder that your Order may actually be placed with a RDY LLC
Affiliate or with one of our fulfillment partners, and so references in this
Section to "rdy basics", "us", "we", and
"our" should be understood accordingly.
4.1. Pricing. The price you pay for the Product is the price displayed on the
checkout page when you place your Order, and no other prices are applicable.
Notwithstanding the preceding sentence, while we try and ensure that all prices
on the Website are accurate, errors may occur (including, but not limited to,
mispricing in our catalog). If we discover an error in the price of Products
you have placed an Order for, we will inform you of this as soon as possible
and give you the option of reconfirming your Order at the correct price or
cancelling it. If we are unable to contact you, we will treat the Order as
cancelled. If you cancel the Order in such cases, and you have already paid for
the Product, you will receive a refund or credit in the amount of the price you
paid.
4.2. Currency. The base currency currently used on the Website is U.S. Dollars.
Pricing may be offered in other currencies, and in such cases the pricing is
calculated according to the rate of exchange between the base currency and the
currency that you select when placing your Order. We reserve the right to
update such exchange rates regularly, in our sole discretion, and you
acknowledge that such updates may affect Product pricing. You will be charged
according to the applicable exchange rate at the time you place your Order.
4.3. Payment Method. You may pay by debit card, credit card or another
alternative payment method offered as part of the checkout process. The
availability of a certain payment method may depend on your geographical
location. (If we change or supplement existing payment method options, this
will not affect any existing Order.) RDY LLC will charge you through the
payment method you have selected for your Order, and you authorize RDY LLC to
do so immediately following placement of your Order. Accordingly, you must
provide valid and current billing information for yourself (and, if applicable,
for other persons, but only if you have first obtained their express consent to
do so). In processing payment, we may use tools, software and services of
payment processors to process transactions, and if your payment is not received
by us for any reason from your payment method provider/issuer, you agree to
promptly pay all amounts due upon request and use the method that we reasonably
prescribe.
You hereby represent and warrant that you are the person in whose name the
payment method was issued or registered, and you are authorized to place the
Order with such payment method and disclose all related billing information.
4.4. Verification. When deciding whether to accept your Order we may use
certain information about you, including information provided to us by our
third party identity verification and fraud alert partners. For example, we may
pass on your details for them to check against certain public and private
databases and to provide an assessment to us. This will help to protect you and
us from fraudulent activities.
4.5. Taxes. Except for taxes based on RDY LLC’s net income, you are responsible
for any and all taxes, duties, and other governmental charges relating to your
Order, which may include, but will not be limited to, any sales, use, or
consumption tax. For certain shipping destination and/or certain Products, you
may be offered the option to pre-pay applicable taxes, which will then be
calculated and included in the final price when you place the Order.
5. SHIPPING AND DELIVERY
Delivery charges and timeframes vary depending on the type of Product ordered, the
service you select, and the delivery address. Full details of our shipping and
delivery policies can be found at www.rdybasics.com/pages/shipping-and-returns,
which is hereby incorporated into, and made a part of, this Agreement by
reference. In all cases, however, delivery timeframes are just estimates (and
should not be relied upon as guaranteed delivery times).
You will be responsible for ensuring that the Product under your Order complies
with applicable import Laws and for paying any applicable import duties and
taxes, as well as any customs clearance fees that are levied by the importing
country at the time the shipment arrives in your country.
6. INTELLECTUAL PROPERTY
You acknowledge that the Products (or parts thereof) are protected by
Intellectual Property Rights, and related treaties and Laws. As between you and
RDY LLC, RDY LLC is the sole and exclusive owner of all Intellectual Property
Rights in and to the Products, and no license is granted to you under such
Intellectual Property Rights. RDY LLC, on behalf of itself and all RDY LLC
Affiliates and licensors, hereby reserves all such Intellectual Property Rights
Without limiting the generality of the above paragraph, one or more patents,
registered designs and trademarks owned by, or licensed to, RDY LLC apply to
all or some of the Products (or portions thereof).
7. WARRANTY DISCLAIMERS
THE WEBSITE, THE PRODUCTS, AND ALL CONTENT, FUNCTIONALITY, AND TOOLS AVAILABLE
ON OR VIA THE WEBSITE (COLLECTIVELY, THE "RDY LLC MATERIALS"), ARE
PROVIDED AND MADE AVAILABLE TO YOU ON AN "AS IS" AND "AS
AVAILABLE" BASIS, WITH ALL FAULTS AND AT YOUR SOLE RISK, AND WITHOUT ANY
REPRESENTATION, WARRANTY, GUARANTEE OR CONDITION OF ANY KIND WHATSOEVER,
WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY IMPLIED
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY
QUALITY, QUIET POSSESSION, TITLE, NON-INFRINGEMENT, OR THAT OTHERWISE ARISE
FROM A COURSE OF PERFORMANCE OR DEALING, OR USAGE OF TRADE, ALL OF WHICH ARE
HEREBY DISCLAIMED BY RDY LLC AND ITS LICENSORS AND SUPPLIERS. NO ORAL OR
WRITTEN INFORMATION OR ADVICE GIVEN BY RDY LLC (SUCH AS, VIA THE WEBSITE) OR AN
RDY LLC REPRESENTATIVE, SHALL CREATE A REPRESENTATION, WARRANTY, GUARANTEE, OR
CONDITION.
IN ADDITION, NEITHER RDY LLC NOR ITS LICENSORS OR SUPPLIERS MAKE ANY
REPRESENTATION, WARRANTY, GUARANTEE, OR CONDITION:
(A) REGARDING THE EFFECTIVENESS, USEFULNESS, RELIABILITY, AVAILABILITY,
TIMELINESS, ACCURACY, OR COMPLETENESS OF ANY RDY LLC MATERIALS;
(B) THAT YOUR USE OF, OR RELIANCE UPON, RDY LLC MATERIALS WILL MEET YOUR
REQUIRMENTS OR EXPECTATIONS;
(C) THAT RDY LLC MATERIALS WILL BE UNINTERRUPTED, SECURE, ERROR-FREE OR
VIRUS-FREE, OR THAT DEFECTS WILL BE CORRECTED; OR
(D) REGARDING THE SATISFACTION OF, OR COMPLIANCE WITH, ANY GOVERNMENT
REGULATIONS OR STANDARDS.
The above disclaimers apply to the maximum extent permitted by applicable Law.
If you are a customer who is a consumer (someone who uses the Product outside
of your trade, business or profession), you may have legal rights in your
country of residence which would prohibit the above disclaimers from (fully or
partially) applying to you (for example, some jurisdictions' Laws do not allow
the disclaimer of certain implied warranties or conditions, and do not allow
limitations to be imposed on statutory rights), and, to the extent the above
disclaimers are prohibited, then you and RDY LLC agree that they will not apply
to you. To find out more about your legal rights in your country of residence,
you should contact a local consumer advice organization.
8. LIMITATION OF LIABILITY
EXCEPT FOR A PARTY'S LIABILITY FOR BREACH OF THE OTHER PARTY'S INTELLECTUAL
PROPERTY RIGHTS, IN NO EVENT SHALL EITHER PARTY BE LIABLE UNDER, OR OTHERWISE
IN CONNECTION WITH, THIS AGREEMENT, FOR:
(A) ANY CONSEQUENTIAL, INDIRECT, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES;
(B) ANY LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF REVENUE, LOSS OF ANTICIPATED
SAVINGS, OR OTHER ECONOMIC LOSS;
(C) ANY LOSS OF, OR DAMAGE TO, DATA, REPUTATION, OR GOODWILL; AND/OR
(D) THE COST OF COVER, OR OF PROCURING ANY SUBSTITUTE GOODS OR SERVICES.
THE COMBINED AGGREGATE LIABILITY OF RDY LLC AND ALL RDY LLC AFFILIATES UNDER,
OR OTHERWISE IN CONNECTION WITH, THIS AGREEMENT SHALL NOT EXCEED THE AMOUNT
ACTUALLY PAID BY YOU UNDER THIS AGREEMENT.
THE FOREGOING EXCLUSIONS AND LIMITATIONS SHALL APPLY: (i) TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW (SUCH AS, FOR EXAMPLE, IF A JURISDICTION DOES NOT
ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR
INCIDENTAL DAMAGES, OR OF LIABILITY FOR PERSONAL INJURY OR DEATH CAUSED BY
NEGLIGENCE); (ii) EVEN IF A PARTY HAS BEEN ADVISED, OR SHOULD HAVE BEEN AWARE,
OF THE POSSIBILITY OF LOSSES, DAMAGES, OR COSTS; (iii) EVEN IF ANY REMEDY IN
THIS AGREEMENT FAILS OF ITS ESSENTIAL PURPOSE; AND (iv) REGARDLESS OF THE
THEORY OR BASIS OF LIABILITY, INCLUDING WITHOUT LIMITATION BREACH OF WARRANTY,
NEGLIGENCE, MISREPRESENTATION, STRICT LIABILITY, OR OTHER CONTRACT, TORT OR
STATUTORY LIABILITY.
9. INDEMNIFICATION
If any third party (including, but not limited to, a regulatory or governmental
authority) makes or institutes any demand, claim, suit, action or proceeding
against RDY LLC, a RDY LLC Affiliate, and/or any of our or their respective
directors, officers, employees, or representatives (each, an
"Indemnitee"), and it is based upon or arises from any breach by you
under this Agreement (in each case, an "Indemnity Claim"), then, upon
written request by RDY LLC (to be decided in its sole discretion), you agree to
assume full control of the defense and settlement of the Indemnity Claim;
provided, however, that (a) RDY LLC reserves the right, at any time thereafter,
to take over full or partial control of the defense and/or settlement of the
Indemnity Claim, and in such cases you agree to reasonably cooperate with RDY
LLC’s defense counsel and activities at your own cost and expense; and (b) you
shall not settle any Indemnity Claim, or admit to any liability thereunder,
without the express prior written consent of the Indemnitee(s).
In addition, and regardless of whether (or the extent to which) you controlled
or participated in the defense and/or settlement of an Indemnity Claim, you
agree to indemnify and hold harmless the Indemnitee(s) for and against: (A) any
costs and expenses (including reasonable attorneys' fees) incurred by the
Indemnitee(s) in the defense of the Indemnity Claim; and (b) any amounts
awarded against, or imposed upon, the Indemnitee(s) under such Indemnity Claim,
or otherwise paid in settlement of the Indemnity Claim (including, but not
limited to, any fines or penalties).
10. GOVERNING LAW; JURISDICTION AND VENUE
This Agreement (including without limitation its validity) shall be governed
by, and construed in accordance with, the laws of the State of California, USA
without regard to any conflicts of laws rules or principles. The United Nations
Convention on Contracts for the International Sale of Goods shall not apply to
this Agreement and is hereby disclaimed. The courts located in San Francisco
County, California, USA shall have exclusive jurisdiction over any Dispute
(defined below) that is not subject to arbitration pursuant to Section 11
(Mandatory Arbitration) and Schedule A below, and the parties hereby
irrevocably and unconditionally submit to the personal jurisdiction of such
courts and waive any jurisdictional, improper venue, inconvenient forum, or
other objections to such jurisdiction and venue.
Regardless of any Law to the contrary, any claim or cause of action arising
under, or otherwise in connection with, this Agreement must be filed within ONE
(1) YEAR after such claim or cause of action arose, or else you agree that such
claim or cause of action will be barred forever.
11. MANDATORY ARBITRATION
If you are located in the United States: In the event of any claim, dispute or
controversy under, or otherwise in connection with, this Agreement (a
"Dispute"), such Dispute shall be resolved exclusively by arbitration
in accordance with Schedule A attached hereto.
12. MISCELLANEOUS
12.1. Entire Agreement. This Agreement (together with its Schedules) represents
the entire agreement between you and RDY LLC with respect to the subject matter
hereof, and supersedes and replaces any and all prior and contemporaneous oral
and/or written agreements, understandings and statements between you and RDY
LLC with respect to such subject matter. You acknowledge and agree that in
entering into this Agreement you have not relied on any statement or
representation (whether negligently or innocently made) not expressly set out
in this Agreement, such as statements and explanations in any FAQs, summaries
or explanatory guides regarding this Agreement, or other marketing material on
the Website.
12.2. Age Representation. You represent that you are at least thirteen (13)
years old, but in any event of a legal age to form a binding contract. Children
under the age of thirteen (13) are not permitted to place an Order. If you are
between thirteen (13) and eighteen (18) years old, your review of (and any
performance under) this Agreement must involve your parent or guardian.
12.3. Language; Electronic Contract. The language of this Agreement is
expressly agreed to be the English language. By entering into the Agreement,
you hereby irrevocably waive, to the maximum extent legally permitted, any Law
applicable to you requiring that the Agreement be localized to meet your
language (as well as any other localization requirements), or requiring an
original (non-electronic) signature or delivery or retention of non-electronic
records. We may be able (but are not obligated) to provide you with copies of
this Agreement on written request; however, please be sure to print a copy of
this Agreement for your own records.
12.4. Assignment. RDY LLC may assign this Agreement (or any of its rights
and/or obligations hereunder) without your consent, and without notice or
obligation to you. This Agreement is personal to you, and, except as permitted
by this Agreement, you may not assign (or in any other way transfer) this
Agreement (or any of its obligations or rights hereunder) without RDY LLC’s
express prior written consent. Any prohibited assignment shall be null and
void.
12.5. Severability. If any provision of this Agreement is held by a court of
competent jurisdiction to be illegal, invalid or unenforceable, then: (a) the
remaining provisions of this Agreement shall remain in full force and effect;
and (b) the Parties hereto agree that the court making such determination shall
have the power to limit the provision, to delete specific words or phrases, or
to replace the provision with a provision that is legal, valid and enforceable
and that most closely approximates the original legal intent and economic
impact of such provision, and this Agreement shall be enforceable as so
modified in respect of such jurisdiction. In the event such court does not
exercise the power granted to it as aforesaid, then such provision will be
ineffective solely as to such jurisdiction (and only to the extent and for the
duration of such illegality, invalidity or unenforceability), and will be
substituted (in respect of such jurisdiction) with a valid, legal and
enforceable provision that most closely approximates the original legal intent
and economic impact of such provision.
12.6. Remedies. Except as may be expressly stated otherwise in this Agreement,
no right or remedy conferred upon or reserved by any party under this Agreement
is intended to be, or shall be deemed, exclusive of any other right or remedy
under this Agreement, at law or in equity, but shall be cumulative of such
other rights and remedies.
12.7. Privacy. We collect certain data and information about you in connection
with your Order. We will use, store and otherwise process such data and
information in accordance with our Privacy Policy, which is hereby incorporated
into, and made a part of, this Agreement by reference.
12.8. Waiver. No failure or delay on the part of any party in exercising any
right or remedy under this Agreement shall operate as a waiver thereof, nor
shall any single or partial exercise of any such right or remedy preclude any
other or further exercise thereof or the exercise of any other right or remedy.
Any waiver granted hereunder must be in writing (for waivers by you, emails
will be acceptable; for waivers by RDY LLC, the writing must be duly signed by
an authorized representative of RDY LLC), and shall be valid only in the
specific instance in which given.
12.9. Relationship. The relationship of the parties is solely that of
independent contractors. Nothing in this Agreement shall be deemed to create
any employment, fiduciary, joint venture, agency or other relationship between
the parties.
12.10. Notices. You agree that RDY LLC may send you notices by email and/or by
regular mail. Except as stated otherwise in this Agreement or required by law
applicable to you, you agree to send all notices to RDY LLC, to yourfriends@rdybasics.com.
12.11. No Third Party Beneficiaries. Except as otherwise expressly provided in
this Agreement (such as RDY LLC Affiliates, RDY LLC's licensors and suppliers,
and Indemnitees), there shall be no third-party beneficiaries of, or under,
this Agreement, and no third party shall be entitled to enforce any of these
terms and conditions.
12.12. Export Compliance. You represent and warrant that: (a) you are not a
resident of (and you will not use the Product in) a country that the U.S.
government has embargoed for use of the Product, nor are you named on the U.S.
Treasury Department’s list of Specially Designated Nationals or any other applicable
trade sanctioning regulations of any jurisdiction; and (b) your country of
residence and/or incorporation (as applicable) is the same as the country
specified in the contact and/or billing address provided to us. In the event
you breach this Section (Export Compliance), in whole or in part, or otherwise
violate any Export Control Laws (defined below) in connection with the Product,
you agree to indemnify and hold harmless RDY LLC and all RDY LLC Affiliates
(including our and their respective directors, officers, and employees) for any
fines and/or penalties imposed upon RDY LLC, an RDY LLC Affiliate, and/or such
individuals as a result of such breach or violation. "Export Control
Laws" means all applicable export and re-export control Laws applicable to
you and/or RDY LLC, as well as the United States' Export Administration
Regulations (EAR) maintained by the US Department of Commerce, trade and
economic sanctions maintained by the US Treasury Department's Office of Foreign
Assets Control, and the International Traffic in Arms Regulations (ITAR)
maintained by the US Department of State.
12.13. Force Majeure. Neither party shall be responsible for any failure to
perform any obligation hereunder because of any (a) act of God, (b) war, riot,
civil commotion, epidemics or pandemics, (c) governmental acts or directives,
strikes, work stoppage, or equipment or facilities shortages, and/or (d) other
similar cause beyond that party's reasonable control.
SCHEDULE A
Mandatory Arbitration
You and RDY LLC agree to resolve any Dispute only by FINAL AND BINDING
BILATERAL ARBITRATION in accordance with the below; except, however, that:
(a) each party retains the right to bring an individual action in a small
claims court;
(b) each party retains the right to seek equitable relief to protect any
Intellectual Property Rights, in any court of competent jurisdiction; and
(c) nothing herein precludes you from bringing issues to the attention of
federal, state, or local agencies (and such agencies can, if the law allows,
seek relief against RDY LLC).
The Federal Arbitration Act, 9 U.S.C. § 1, et seq. (“FAA”) (and not any state
law concerning arbitration) applies to this agreement to arbitrate, and governs
all questions of whether a Dispute is subject to arbitration.
Capitalized terms not defined in this Schedule shall have the meanings given to
them in the main body of the Agreement to which this Schedule is attached.
Unless you and RDY LLC expressly agree otherwise in writing in respect of a
given Dispute, the arbitration shall be taken place in-person in San Francisco,
California, USA, and will be administered by Judicial Arbitration and Mediation
Services, Inc. (“JAMS”), before a single arbitrator in accordance with the JAMS
Streamlined Arbitration Rules and Procedures (“JAMS Streamlined Rules”), as
modified by this Agreement. The arbitrator must honor the terms and conditions
of this Agreement (including, but not limited to, all liability exclusions and
limitations), and shall not make any award or decision that is contrary to, or
in excess of what, this Agreement provides.
The arbitrator’s decision must be in writing, and will include the essential
findings and conclusions upon which his/her award is based. Judgment on the
arbitration award may be entered in any court having jurisdiction thereof. In
the event any litigation should arise between you and RDY LLC in any court of
competent jurisdiction in a proceeding to vacate or enforce an arbitration
award, YOU AND RDY LLC HEREBY IRREVOCABLY WAIVE ALL RIGHTS TO A JURY TRIAL,
instead electing that the proceeding be resolved by a judge. The arbitrator may
award declaratory or injunctive relief only in favor of the plaintiff/claimant
and only to the extent necessary to provide relief warranted by the
plaintiff's/claimant’s individual claim.
Regardless of who initiates arbitration for a Dispute, you will always remain
responsible for your costs relating to counsel, experts, witnesses, and travel
to the arbitration. If you initiate arbitration for a Dispute, you will be
required to pay $250 of the fee required to initiate the arbitration and RDY
LLC will pay any remaining JAMS Case Management Fees and all professional fees
for the arbitrator’s services. If RDY LLC initiates an arbitration for a
Dispute, RDY LLC will pay all administrative fees and costs related to the
arbitration, including all professional fees for the arbitrator’s services.
All aspects of the arbitration proceeding, including but not limited to the
decision and award of the arbitrator and compliance therewith, shall be
strictly confidential. The parties agree to maintain its confidentiality,
unless (and in such cases, only the extent) otherwise required by applicable
law. This paragraph shall not prevent a party from submitting to a court of competent
jurisdiction any information necessary to enforce an arbitration award, or to
seek equitable relief.
YOU ACKNOWLEDGE AND AGREE THAT, EVEN IF ANYTHING IN THE JAMS STREAMLINED RULES
(OR OTHER JAMS RULES) PERMIT OTHERWISE:
(A) YOU AND RDY LLC ARE HEREBY EACH IRREVOCABLY WAIVING THE RIGHT TO A TRIAL BY
JURY, AS WELL AS THE RIGHT TO PARTICIPATE (FOR EXAMPLE, AS A CLASS
REPRESENTATIVE OR CLASS MEMBER) IN A CLASS ACTION, CLASS ARBITRATION, OR OTHER
CLASS-WIDE OR REPRESENTATIVE ACTION OR PROCEEDING, AND THAT YOU MAY ONLY BRING
A CLAIM IN YOUR INDIVIDUAL CAPACITY; AND
(B) NO ARBITRATION WILL BE JOINED TO ANY OTHER ARBITRATION, AND THE ARBITRATOR
MAY NOT CONSOLIDATE ANY INDIVIDUAL PARTY’S DISPUTE WITH ANY OTHER PARTY’S
DISPUTE.
OPT-OUT: You can choose to reject this agreement to arbitrate (“Opt-out”) by
emailing yourfriends@rdybasics.com within thirty (30) days after the date you
agree to this Agreement for the first time. The Opt-out email you send to us
must state that you do not agree to this agreement to arbitrate and must
include your name, address, phone number, and email address. Providing an
Opt-out notice is the only way you can opt-out of this agreement to arbitrate.
If you Opt-out of this agreement to arbitrate, all other provisions of the
Agreement will continue to apply.
Privacy policy
RDY BASICS PRIVACY
POLICY
Privacy policy
This Privacy Policy
describes how rdybasics.com (the “Site” or “we”) collects, uses, and discloses
your Personal Information when you visit or make a purchase from the
Site. The information we collect about you depends on the specifics of
your interactions with the Site or with us.
By using our website,
you (the visitor) agree to allow third parties to process your IP address, in
order to determine your location for the purpose of currency conversion. You
also agree to have that currency stored in a session cookie in your browser (a
temporary cookie which gets automatically removed when you close your browser).
We do this in order for the selected currency to remain selected and consistent
when browsing our website so that the prices can convert to your (the visitor)
local currency.
Collecting Personal
Information
When you visit the Site,
we collect certain information about your device, your interaction with the
Site, and information necessary to process your purchases. We may also collect
additional information if you contact us for customer support. In this Privacy
Policy, we refer to any information that can uniquely identify an individual
(including the information below) as “Personal Information”. See the list below
for more information about what Personal Information we collect and why.
Device information
Examples of Personal Information
collected: version of web browser, IP
address, time zone, cookie information, what sites or products you view,
search terms, and how you interact with the Site.
Purpose of collection: to load the Site accurately
for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically
when you access our Site using cookies, log files, web beacons, tags, or
pixels.
Disclosure for a business
purpose: shared with our processor.
Order information
Examples of Personal Information
collected: name, billing address,
shipping address, payment information (including credit card numbers),
email address, and phone number.
Purpose of collection: to provide products or
services to you to fulfill our contract, to process your payment
information, arrange for shipping, and provide you with invoices and/or
order confirmations, communicate with you, screen our orders for potential
risk or fraud, and when in line with the preferences you have shared with
us, provide you with information or advertising relating to our products
or services.
Source of collection: collected from you.
Disclosure for a business
purpose: shared with our processor
Shopify.
Customer support
information
Examples of Personal Information
collected: all of the above
information, in addition to audio and visual information (e.g., recordings
of your voice when you call for support, images you provide during the
course of support efforts), health and certain medical-related
information, such as skincare concerns, medical reports or medical
history.
Purpose of collection: to provide the best
customer support possible, to communicate with you and respond to
questions and complaints.
Source of collection: collected from you or your
family or others that communicate with us on your behalf.
Disclosure for a business
purpose: shared with our support
teams and service providers who performs services based on our
instructions, and to respond to your inquiries or complaints about our
products, law enforcement or other government officials where required or
permitted by law.
Minors
The Site is not intended
for individuals under the age of 13. We do not intentionally collect
Personal Information from children (see our separate COPPA policies). If
you are the parent or guardian and believe your child has provided us with Personal
Information, please contact us at the address below to request deletion.
Sharing Personal
Information
We share your Personal
Information with service providers to help us provide our services and fulfill
our contracts with you, as described above. For example:
We use Shopify to power our
online store. You can read more about how Shopify uses your Personal
Information here: https://www.shopify.com/legal/privacy.
We may share your Personal
Information to comply with applicable laws and regulations, to respond to
a subpoena, search warrant or other lawful request for information we
receive, or to otherwise protect our rights.
Behavioral Advertising
As described above, we
use your Personal Information to provide you with targeted advertisements or
marketing communications we believe may be of interest to you. For example:
We may use Google Analytics to
help us understand how our customers use the Site. You can read more about
how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You
can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We may share information about
your use of the Site, your purchases, and your interaction with our ads on
other websites with our advertising partners. We collect and share some of
this information directly with our advertising partners, and in some cases
through the use of cookies or other similar technologies (which you may
consent to, depending on your location).
For more information
about how targeted advertising works, you can visit the Network Advertising
Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of
targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
Additionally, you can
opt out of some of these services by visiting the Digital Advertising
Alliance’s opt-out portal at: http://optout.aboutads.info/.
Using Personal
Information
We use your personal
Information to provide our services to you, which includes: offering products
for sale, processing payments, shipping and fulfillment of your order, and
keeping you up to date on new products, services, and offers.
Lawful basis
Pursuant to the General
Data Protection Regulation (“GDPR”), if you are a resident of the European
Economic Area (“EEA”), we process your personal information under the following
lawful bases:
Your consent;
The performance of the contract
between you and the Site;
Compliance with our legal
obligations;
To protect your vital interests;
To perform a task carried out in
the public interest;
For our legitimate interests,
which do not override your fundamental rights and freedoms.
Retention
When you place an order
through the Site, we will retain your Personal Information for our records
unless and until you ask us to erase this information. For more information on
your right of erasure, please see the ‘Your rights’ section below.
Automatic
decision-making
If you are a resident of
the EEA, you have the right to object to processing based solely on automated
decision-making (which includes profiling), when that decision-making has a
legal effect on you or otherwise significantly affects you.
We do not engage in
fully automated decision-making that has a legal or otherwise significant
effect using customer data.
Our processor Shopify
uses limited automated decision-making to prevent fraud that does not have a
legal or otherwise significant effect on you.
Services that include
elements of automated decision-making include:
Temporary denylist of IP
addresses associated with repeated failed transactions. This denylist
persists for a small number of hours.
Temporary denylist of credit
cards associated with denylisted IP addresses. This denylist persists for
a small number of days.
Your rights
GDPR
If you are a resident of
the EEA, you have the right to access the Personal Information we hold about
you, to port it to a new service, and to ask that your Personal Information be
corrected, updated, or erased. If you would like to exercise these rights,
please contact us through the contact information below.
Your Personal
Information will be initially processed in Ireland and then will be transferred
outside of Europe for storage and further processing, including to Canada and
the United States. For more information on how data transfers comply with the
GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
CCPA
If you are a resident of
California, you have the right to access the Personal Information we hold about
you (also known as the ‘Right to Know’), to port it to a new service, and to
ask that your Personal Information be corrected, updated, or erased. If you
would like to exercise these rights, please contact us through the contact
information below.
If you would like to
designate an authorized agent to submit these requests on your behalf, please
contact us at the address below.
Cookies
A cookie is a small
amount of information that’s downloaded to your computer or device when you
visit our Site. We use a number of different cookies, including functional,
performance, advertising, and social media or content cookies. Cookies make
your browsing experience better by allowing the website to remember your
actions and preferences (such as login and region selection). This means you
don’t have to re-enter this information each time you return to the site or
browse from one page to another. Cookies also provide information on how people
use the website, for instance whether it’s their first time visiting or if they
are a frequent visitor.
We use the following
cookies to optimize your experience on our Site and to provide our services.
Cookies Necessary for the Functioning
of the Store
Name
Function
_ab
Used in connection with access to
admin.
_secure_session_id
Used in connection with navigation
through a storefront.
cart
Used in connection with shopping
cart.
cart_sig
Used in connection with checkout.
cart_ts
Used in connection with checkout.
checkout_token
Used in connection with checkout.
secret
Used in connection with checkout.
secure_customer_sig
Used in connection with customer
login.
storefront_digest
Used in connection with customer
login.
_shopify_u
Used to facilitate updating customer
account information.
Reporting and Analytics
Name
Function
_tracking_consent
Tracking preferences.
_landing_page
Track landing pages
_orig_referrer
Track landing pages
_s
Shopify analytics.
_shopify_fs
Shopify analytics.
_shopify_s
Shopify analytics.
_shopify_sa_p
Shopify analytics relating to
marketing & referrals.
_shopify_sa_t
Shopify analytics relating to
marketing & referrals.
_shopify_y
Shopify analytics.
_y
Shopify analytics.
The length of time that
a cookie remains on your computer or mobile device depends on whether it is a
“persistent” or “session” cookie. Session cookies last until you stop browsing
and persistent cookies last until they expire or are deleted. Most of the
cookies we use are persistent and will expire between 30 minutes and two years
from the date they are downloaded to your device.
You can control and
manage cookies in various ways. Please keep in mind that removing or blocking
cookies can negatively impact your user experience and parts of our website may
no longer be fully accessible.
Most browsers
automatically accept cookies, but you can choose whether or not to accept
cookies through your browser controls, often found in your browser’s “Tools” or
“Preferences” menu. For more information on how to modify your browser settings
or how to block, manage or filter cookies can be found in your browser’s help
file or through such sites as www.allaboutcookies.org.
Additionally, please
note that blocking cookies may not completely prevent how we share information
with third parties such as our advertising partners. To exercise your rights or
opt-out of certain uses of your information by these parties, please follow the
instructions in the “Behavioral Advertising” section above.
Do Not Track
Please note that because
there is no consistent industry understanding of how to respond to “Do Not
Track” signals, we do not alter our data collection and usage practices when we
detect such a signal from your browser.
Changes
We may update this
Privacy Policy from time to time in order to reflect, for example, changes to
our practices or for other operational, legal, or regulatory reasons.
Text Marketing and
Notifications
By entering your phone
number in the checkout and initializing a purchase, subscribing via our
subscription form or a keyword, you agree that we may send you text
notifications (for your order, including abandoned cart reminders) and text
marketing offers. Text marketing messages will not exceed 20 a month. You
acknowledge that consent is not a condition for any purchase.
If you wish to
unsubscribe from receiving text marketing messages and notifications reply with
STOP to any mobile message sent from us or use the unsubscribe link we provided
you with in any of our messages. You understand and agree that alternative methods
of opting out, such as using alternative words or requests will not be
accounted as a reasonable means of opting out. Message and data rates may
apply.
For any questions please
text HELP to the number you received the messages from. You can also
contact us for more information. If you wish to opt out please follow the
procedures above.
We value your privacy
and the information you consent to share in relation to our SMS marketing
service. We use this information to send you text notifications (for your
order, including abandoned checkout reminders), text marketing offers, and
transactional texts, including requests for reviews from us.
Opt-in data and consent
for text messaging will not be shared with any third-parties except for
messaging partners, for the purpose of enabling and operating our text
messaging program.
Our website uses cookies
to keep track of items you put into your shopping cart, including when you have
abandoned your checkout. This information is used to determine when to send
cart reminder messages via SMS.
Contact
For more information
about our privacy practices, if you have questions, or if you would like to
make a complaint, please contact us by e-mail at yourfriends@rdybasics.com or
by mail using the details provided below:
RDY LLC, 1550 Mission Street, Unit 431, San Francisco,
CA, United States
Last updated: March 26,
2024
If you are not satisfied with our
response to your complaint, you have the right to lodge your complaint with the
relevant data protection authority. You can contact your local data protection
authority here: https://ico.org.uk/make-a-complaint/]
Privacy
Policy for Children Under the Age of 13
Last modified: March 26, 2024
The Children’s Online Privacy
Protection Act of 1998 and its rules (collectively, “COPPA”) require us to
inform parents and legal guardians (as used in this section, “parents”) about
our practices for collecting, using, and disclosing personal information from
children under the age of 13 (“children”). It also requires us to obtain
verifiable consent from a child’s parent for certain collection, use, and
disclosure of the child’s personal information.
This section notifies parents of:
The types of information we may
collect from children.
How we use the information we
collect.
Our practices for disclosing that
information.
Our practices for notifying and
obtaining parents’ consent when we collect personal information from
children, including how a parent may revoke consent.
All operators that collect or
maintain information from children through this website.
This section only applies to children
under the age of 13 and supplements our general privacy policy.
Terms that are defined in the general
privacy policy have the same meanings as used in this Privacy Policy for
Children Under the Age of 13.
Information We
Collect from Children
Children can access many parts of the
Website and its content and use many of its features without providing us with
personal information. However, some content and features are available only to
registered users or require us to collect certain information, including
personal information, from them. In addition, we use certain technologies, such
as cookies, to automatically collect information from our users (including
children) when they visit or use the Website.
We only collect as much information
about a child as is reasonably necessary for the child to participate in an
activity, and we do not condition his or her participation on the disclosure of
more personal information than is reasonably necessary.
Information We
Collect Directly
A user must provide us with the following information to
register with this website: the user’s name and birth date. If the user is
under the age of 13, the user cannot continue. We also require users to
create a member name and password. We may request additional information from
users, but this information is optional. We specify whether information is
required or optional when we request it.
We do not monitor or review content users provide to any
social media sites before it is posted, and we do not control the actions of
third parties with whom users share their information. We encourage parents to
educate their children about safe internet use and to monitor their children’s
use of social features.
Automatic
Information Collection
We use technology to automatically collect information from
our users, including children, when they access and navigate through the
website and use certain of its features. The information we collect through
these technologies may include:
For information about our automatic information collection
practices, including how you can opt out of certain information collection, see
our general Privacy Policy.
How We Use Your
Child’s Information
We use the personal information we
collect from your child to:
register him or her with the
site;
communicate with him or her about
activities or features of the website that may be of interest;
We use the information we collect
automatically through technology and other non-personal information we collect
to improve our website and to deliver a better and more personalized experience
by enabling us to:
Estimate our audience size and
usage patterns.
Store information about the
child’s preferences, allowing us to customize the content according to
individual interests.
Speed up your child’s searches.
Our Practices for
Disclosing Children’s Information
We do not share, sell, rent, or
transfer children’s personal information other than as described in this
section.
We may disclose aggregated information
about many of our users, and information that does not identify any individual.
In addition, we may disclose children’s personal information:
To third parties we use to
support the internal operations of our website and who are bound by
contractual or other obligations to use the information only for such
purpose and to keep the information confidential.
If we are required to do so by
law or legal process, such as to comply with any court order or subpoena
or to respond to any government or regulatory request.
If we believe disclosure is
necessary or appropriate to protect the rights, property, or safety of
our company, our customers or others, including to:
protect the safety of a child;
protect the safety and security
of the website; or
enable us to take precautions
against liability.
To law enforcement agencies or
for an investigation related to public safety.
If RDY LLC is involved in a merger,
divestiture, restructuring, reorganization, dissolution, or other sale or
transfer of some or all of RDY LLC’s assets, whether as a going concern or as
part of bankruptcy, liquidation, or similar proceeding or event, we may
transfer the personal information we have collected or maintain to the buyer or
other successor.
Accessing and
Correcting Your Child’s Personal Information
At any time, you may review the
child’s personal information maintained by us, require us to correct or delete
the personal information, and/or refuse to permit us from further collecting or
using the child’s information.
You can review, change, or delete your
child’s personal information by:
Sending us an email at yourfriends@rdybasics.com.
To protect your privacy and security, we may require you to take certain
steps or provide additional information to verify your identity before
we provide any information or make corrections.
Operators That
Collect or Maintain Information from Children
The following are all operators that may collect or
maintain personal information from children through the website:
Operator Name: Shopify
Please direct inquiries about any third-party operator’s privacy practices and use of children’s information to the individual operator using the contact information provided above.
No other third-party operators may collect or maintain personal information from children through the website.