frequently asked questions
orders
after purchase, check your email for shipping updates and tracking information. most orders ship the next day with delivery within 5-7 business days. if you did not receive shipping information, send us an email at yourfriends@rdybasics.com for additional help!
unfortunately, we do not offer returns at this time. however, if you have a problem with your order, please send us an email at yourfriends@rdybasics.com or contact us on our contact page - we'd love to make things right!
we ship anywhere within the U.S. we also ship to PO box addresses.
unfortunately, we do not currently ship internationally, but are hoping to service our international clients soon! check our tiktok shop for international shipping!
we process orders as quickly as possible, but if you need to make a change please contact us and we will do our best to help you out!
oh no! we're sorry about that! please contact us right away via our contact page or email us at yourfriends@rdybasics.com and we will make things right!
product questions
our product pages have basic information about each of our products, but if you have any additional questions, you can always reach out to us on our contact page!
we are working as quickly as possible to keep all products in stock. for product restock notifications, sign up to our email list at the bottom of the web page to be the first to know about new product information!
